MERCEDES BENZ TOURRIDER BUSINESS 2023: STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM

General Information

NHTSA Campaign ID Number: 24V151000

Make Model Year
MERCEDES BENZ TOURRIDER BUSINESS 2023
Date Owners Notified Date Received by ODI Date Added to Database
2024-04-05 2024-02-26 2024-02-27

Manufacturers Involved: Daimler Coaches North America

Manufacturer Campaign Number: 83.10T24281A

Component: STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM

Potential Number Of Units Affected: 111

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 217

Summary

Daimler Coaches North America "Daimler Coaches" is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard "FMVSS" number 217, "Bus Emergency Exits and Window Retention and Release."

Consequence

A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.

Remedy

Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.