MERCEDES BENZ SPRINTER 4500 2021: STRUCTURE:CRITICAL FASTENERS

General Information

NHTSA Campaign ID Number: 23V876000

Make Model Year
MERCEDES BENZ SPRINTER 4500 2021
Date Owners Notified Date Received by ODI Date Added to Database
2024-01-31 2023-12-21 2023-12-26

Manufacturers Involved: Daimler Vans USA, LLC

Manufacturer Campaign Number: VS3TREWAN

Component: STRUCTURE:CRITICAL FASTENERS

Potential Number Of Units Affected: 387

Report Initiator: MFR MFR Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

Consequence

A detached partition wall can increase the risk of injury.

Remedy

Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.