MERCEDES BENZ SPRINTER 4500 2021: STRUCTURE
NHTSA Campaign ID Number: 21V934000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | SPRINTER 4500 | 2021 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2022-02-11 | 2021-12-01 | 2021-12-02 |
Manufacturers Involved: Daimler Vans USA, LLC
Manufacturer Campaign Number: VS3HECKTRI
Component: STRUCTURE
Potential Number Of Units Affected: 30
Report Initiator: MFR MFR Report
Daimler Vans USA, LLC "DVUSA" is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
