MERCEDES BENZ SPRINTER 4500 2020: STRUCTURE:CRITICAL FASTENERS

General Information

NHTSA Campaign ID Number: 23V875000

Make Model Year
MERCEDES BENZ SPRINTER 4500 2020
Date Owners Notified Date Received by ODI Date Added to Database
2024-03-04 2023-12-21 2023-12-26

Manufacturers Involved: Daimler Vans USA, LLC

Manufacturer Campaign Number: VS3ROHRAH

Component: STRUCTURE:CRITICAL FASTENERS

Potential Number Of Units Affected: 3739

Report Initiator: MFR MFR Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

Consequence

Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.

Remedy

Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.