MERCEDES BENZ SPRINTER 4500 2020: POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

General Information

NHTSA Campaign ID Number: 22V796000

Make Model Year
MERCEDES BENZ SPRINTER 4500 2020
Date Owners Notified Date Received by ODI Date Added to Database
2023-02-10 2022-10-21 2022-10-24

Manufacturers Involved: Daimler Vans USA, LLC

Manufacturer Campaign Number: 22V2790611,2,3

Component: POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Potential Number Of Units Affected: 124305

Report Initiator: ODI ODI Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.

Consequence

Vehicle rollaway increases the risk of a crash.

Remedy

Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.