MERCEDES BENZ SPRINTER 4500 2020: ELECTRICAL SYSTEM:SOFTWARE

General Information

NHTSA Campaign ID Number: 21V972000

Make Model Year
MERCEDES BENZ SPRINTER 4500 2020
Date Owners Notified Date Received by ODI Date Added to Database
2022-02-11 2021-12-15 2021-12-16

Manufacturers Involved: Daimler Vans USA, LLC

Manufacturer Campaign Number: VS3PA27 ERI/ERO

Component: ELECTRICAL SYSTEM:SOFTWARE

Potential Number Of Units Affected: 48400

Report Initiator: ODI ODI Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

Consequence

Unintentional vehicle movement can increase the risk of a crash.

Remedy

Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.