MERCEDES BENZ SPRINTER 4500 2019: BACK OVER PREVENTION:DISPLAY FUNCTION

General Information

NHTSA Campaign ID Number: 22V281000

Make Model Year
MERCEDES BENZ SPRINTER 4500 2019
Date Owners Notified Date Received by ODI Date Added to Database
2022-07-20 2022-04-27 2022-04-27

Production Dates: 2019-02-08 - 2019-06-19

Manufacturers Involved: Daimler Vans USA, LLC

Manufacturer Campaign Number: VS3KOMRUE

Component: BACK OVER PREVENTION:DISPLAY FUNCTION

Potential Number Of Units Affected: 12086

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 111

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.