MERCEDES BENZ SPRINTER 4500 2019: STEERING:COLUMN

General Information

NHTSA Campaign ID Number: 20V110000

Make Model Year
MERCEDES BENZ SPRINTER 4500 2019
Date Owners Notified Date Received by ODI Date Added to Database
2020-04-24 2020-02-25 2020-02-26

Production Dates: 2019-02-08 - 2019-06-19

Manufacturers Involved: Daimler Vans USA, LLC

Manufacturer Campaign Number: VS3VERKLE

Component: STEERING:COLUMN

Potential Number Of Units Affected: 25

Report Initiator: MFR MFR Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.

Consequence

If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.