MERCEDES BENZ SPRINTER 4500 2019: STRUCTURE:BODY:DOOR

General Information

NHTSA Campaign ID Number: 19V716000

Make Model Year
MERCEDES BENZ SPRINTER 4500 2019
Date Owners Notified Date Received by ODI Date Added to Database
2020-02-10 2019-10-08 2019-10-09

Production Dates: 2018-12-10 - 2019-01-31

Manufacturers Involved: Daimler Vans USA, LLC

Manufacturer Campaign Number: VS3KEIL

Component: STRUCTURE:BODY:DOOR

Potential Number Of Units Affected: 153

Report Initiator: MFR MFR Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.

Consequence

If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.

Remedy

DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.