MERCEDES BENZ SPRINTER 4500 2019: VISIBILITY:GLASS, SIDE/REAR
NHTSA Campaign ID Number: 19V507000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | SPRINTER 4500 | 2019 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2020-01-21 | 2019-07-02 | 2019-07-02 |
Production Dates: 2019-02-08 - 2019-06-19
Manufacturers Involved: Daimler Vans USA, LLC
Manufacturer Campaign Number: VS3VERGLAS
Component: VISIBILITY:GLASS, SIDE/REAR
Potential Number Of Units Affected: 1079
Report Initiator: MFR MFR Report
Daimler Vans USA, LLC "DVUSA" is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
