MERCEDES BENZ SPRINTER 4500 2018: VISIBILITY:GLASS, SIDE/REAR

General Information

NHTSA Campaign ID Number: 19V507000

Make Model Year
MERCEDES BENZ SPRINTER 4500 2018
Date Owners Notified Date Received by ODI Date Added to Database
2020-01-21 2019-07-02 2019-07-02

Manufacturers Involved: Daimler Vans USA, LLC

Manufacturer Campaign Number: VS3VERGLAS

Component: VISIBILITY:GLASS, SIDE/REAR

Potential Number Of Units Affected: 1079

Report Initiator: MFR MFR Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.

Consequence

In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.