MERCEDES BENZ SPRINTER 3500 2021: STRUCTURE:BODY

General Information

NHTSA Campaign ID Number: 23V806000

Make Model Year
MERCEDES BENZ SPRINTER 3500 2021
Date Owners Notified Date Received by ODI Date Added to Database
2024-11-04 2023-12-01 2023-12-01

Manufacturers Involved: Daimler Vans USA, LLC

Manufacturer Campaign Number: VS3LACKHA

Component: STRUCTURE:BODY

Potential Number Of Units Affected: 131

Report Initiator: MFR MFR Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

Consequence

An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

Remedy

Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.