MERCEDES BENZ SPRINTER 3500 2020: STRUCTURE:BODY

General Information

NHTSA Campaign ID Number: 23V874000

Make Model Year
MERCEDES BENZ SPRINTER 3500 2020
Date Owners Notified Date Received by ODI Date Added to Database
2024-04-19 2023-12-21 2023-12-26

Manufacturers Involved: Daimler Vans USA, LLC

Manufacturer Campaign Number: VS3QUERTR

Component: STRUCTURE:BODY

Potential Number Of Units Affected: 9

Report Initiator: MFR MFR Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.

Consequence

Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.

Remedy

Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.