MERCEDES BENZ SPRINTER 3500 2018: LATCHES/LOCKS/LINKAGES:DOORS:LATCH

General Information

NHTSA Campaign ID Number: 18V743000

Make Model Year
MERCEDES BENZ SPRINTER 3500 2018
Date Owners Notified Date Received by ODI Date Added to Database
2019-01-31 2018-10-24 2018-10-24

Production Dates: 2018-07-04 - 2018-07-19

Manufacturers Involved: Daimler Vans USA, LLC

Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Number Of Units Affected: 76

Report Initiator: MFR MFR Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.

Consequence

In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.

Remedy

DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.