MERCEDES BENZ SPRINTER 3500 2011: EQUIPMENT ADAPTIVE/MOBILITY

General Information

NHTSA Campaign ID Number: 14V706000

Make Model Year
MERCEDES BENZ SPRINTER 3500 2011
Date Owners Notified Date Received by ODI Date Added to Database
2015-01-13 2014-11-05 2014-11-05

Production Dates: 2006-01-01 - 2014-10-08

Manufacturers Involved: SPRINTER ENGINEERING & COMPLIANCE SUPPOR

Manufacturer Campaign Number: 14E-041

Component: EQUIPMENT ADAPTIVE/MOBILITY

Potential Number Of Units Affected: 34

Report Initiator: ODI ODI Report

Summary

Cummings Mobility Conversion & Supply "Cummings" is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Consequence

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy

Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.