MERCEDES BENZ SPRINTER 2500 2021: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA Campaign ID Number: 24V930000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | SPRINTER 2500 | 2021 |
| Date Received by ODI | Date Added to Database | |
| 2024-12-13 | 2024-12-13 |
Manufacturers Involved: Daimler Vans USA, LLC
Manufacturer Campaign Number: VS3BELKOM
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Number Of Units Affected: 697
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 101
Daimler Vans USA, LLC "DVUSA" is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard "FMVSS" number 101, "Controls and Displays."
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Dealers will update the instrument cluster software, free of charge. Owner notification letters are expected to be mailed February 7, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153' or go to nhtsa.gov.
