MERCEDES BENZ SPRINTER 2500 2021: STRUCTURE

General Information

NHTSA Campaign ID Number: 21V934000

Make Model Year
MERCEDES BENZ SPRINTER 2500 2021
Date Owners Notified Date Received by ODI Date Added to Database
2022-02-11 2021-12-01 2021-12-02

Manufacturers Involved: Daimler Vans USA, LLC

Manufacturer Campaign Number: VS3HECKTRI

Component: STRUCTURE

Potential Number Of Units Affected: 30

Report Initiator: MFR MFR Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.

Consequence

Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy

Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.