MERCEDES BENZ SPRINTER 2500 2020: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA Campaign ID Number: 23V204000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | SPRINTER 2500 | 2020 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2023-05-05 | 2023-03-24 | 2023-03-26 |
Manufacturers Involved: Daimler Vans USA, LLC
Manufacturer Campaign Number: VS3KOMBAUS
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Number Of Units Affected: 6857
Report Initiator: MFR MFR Report
Daimler Vans USA, LLC "DVUSA" is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
