MERCEDES BENZ SPRINTER 2500 2019: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

General Information

NHTSA Campaign ID Number: 20V180000

Make Model Year
MERCEDES BENZ SPRINTER 2500 2019
Date Owners Notified Date Received by ODI Date Added to Database
2020-05-18 2020-03-26 2020-03-26

Production Dates: 2019-02-08 - 2019-06-19

Manufacturers Involved: Daimler Vans USA, LLC

Manufacturer Campaign Number: VS3BAUTOP

Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Potential Number Of Units Affected: 52127

Report Initiator: MFR MFR Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ""Auto-P"" operates.

Consequence

If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.