MERCEDES BENZ SPRINTER 2500 2019: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
NHTSA Campaign ID Number: 19V665000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | SPRINTER 2500 | 2019 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2019-11-01 | 2019-09-18 | 2019-09-19 |
Production Dates: 2017-12-17 - 2019-06-12
Manufacturers Involved: Daimler Vans USA, LLC
Manufacturer Campaign Number: VS3HAUBOSS
Component: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Potential Number Of Units Affected: 5626
Report Initiator: MFR MFR Report
Daimler Vans USA, LLC "DVUSA" is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
