MERCEDES BENZ SPRINTER 2500 2018: LATCHES/LOCKS/LINKAGES:HOOD:LATCH

General Information

NHTSA Campaign ID Number: 19V665000

Make Model Year
MERCEDES BENZ SPRINTER 2500 2018
Date Owners Notified Date Received by ODI Date Added to Database
2019-11-01 2019-09-18 2019-09-19

Production Dates: 2017-12-17 - 2019-06-12

Manufacturers Involved: Daimler Vans USA, LLC

Manufacturer Campaign Number: VS3HAUBOSS

Component: LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Potential Number Of Units Affected: 5626

Report Initiator: MFR MFR Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.

Consequence

A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.