MERCEDES BENZ S560 2019: LANE DEPARTURE: LANE KEEP: STEERING ASSIST
NHTSA Campaign ID Number: 18V910000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | S560 | 2019 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2019-05-13 | 2018-12-19 | 2019-01-30 |
Production Dates: 2017-02-07 - 2018-08-03
Manufacturers Involved: Mercedes-Benz USA, LLC
Manufacturer Campaign Number: 2019040024
Component: LANE DEPARTURE: LANE KEEP: STEERING ASSIST
Potential Number Of Units Affected: 6200
Report Initiator: MFR MFR Report
Mercedes-Benz USA, LLC. "Mercedes" is recalling certain 2018 S450 4MATIC, S560 4MATIC Coupe, S63 AMG 4MATIC Coupe, Maybach S560 4MATIC, S560 4MATIC, S63 AMG and S63 AMG 4MATIC Cabrio vehicles. The Hands-off-Detection system may malfunction, causing the Active Steering Assist system to remain engaged despite the driver's hands not being on the steering wheel for a prolonged period of time.
If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.
Mercedes has notified owners, and dealers will update the software of the steering control unit, free of charge. The recall began May 13, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040024.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
