MERCEDES BENZ S560 2018: LANE DEPARTURE: LANE KEEP: STEERING ASSIST

General Information

NHTSA Campaign ID Number: 18V910000

Make Model Year
MERCEDES BENZ S560 2018
Date Owners Notified Date Received by ODI Date Added to Database
2019-05-13 2018-12-19 2019-01-30

Production Dates: 2017-02-07 - 2018-08-03

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2019040024

Component: LANE DEPARTURE: LANE KEEP: STEERING ASSIST

Potential Number Of Units Affected: 6200

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC. "Mercedes" is recalling certain 2018 S450 4MATIC, S560 4MATIC Coupe, S63 AMG 4MATIC Coupe, Maybach S560 4MATIC, S560 4MATIC, S63 AMG and S63 AMG 4MATIC Cabrio vehicles. The Hands-off-Detection system may malfunction, causing the Active Steering Assist system to remain engaged despite the driver's hands not being on the steering wheel for a prolonged period of time.

Consequence

If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Remedy

Mercedes has notified owners, and dealers will update the software of the steering control unit, free of charge. The recall began May 13, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040024.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.