MERCEDES BENZ S500 2023: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

General Information

NHTSA Campaign ID Number: 23V880000

Make Model Year
MERCEDES BENZ S500 2023
Date Owners Notified Date Received by ODI Date Added to Database
2024-02-23 2023-12-21 2023-12-26

Manufacturers Involved: Mercedes-Benz USA, LLC

Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Potential Number Of Units Affected: 79676

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.