MERCEDES BENZ METRIS 2023: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

General Information

NHTSA Campaign ID Number: 23V881000

Make Model Year
MERCEDES BENZ METRIS 2023
Date Received by ODI Date Added to Database
2023-12-21 2023-12-26

Manufacturers Involved: Daimler Vans USA, LLC

Manufacturer Campaign Number: 23P4790205

Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Potential Number Of Units Affected: 13726

Report Initiator: MFR MFR Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. A second notice will be sent once the final remedy is available anticipated May 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 23P4790205. This recall is an expansion of NHTSA recall number 23V-444.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.