MERCEDES BENZ METRIS 2022: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

General Information

NHTSA Campaign ID Number: 23V881000

Make Model Year
MERCEDES BENZ METRIS 2022
Date Owners Notified Date Received by ODI Date Added to Database
2024-11-01 2023-12-21 2023-12-26

Manufacturers Involved: Daimler Vans USA, LLC

Manufacturer Campaign Number: VS2KRAPUM2

Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Potential Number Of Units Affected: 13726

Report Initiator: MFR MFR Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.