MERCEDES BENZ METRIS 2021: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

General Information

NHTSA Campaign ID Number: 23V444000

Make Model Year
MERCEDES BENZ METRIS 2021
Date Owners Notified Date Received by ODI Date Added to Database
2023-11-01 2023-06-26 2023-06-26

Manufacturers Involved: Daimler Vans USA, LLC

Manufacturer Campaign Number: 4790205

Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Potential Number Of Units Affected: 20500

Report Initiator: MFR MFR Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.