MERCEDES BENZ METRIS 2019: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NHTSA Campaign ID Number: 19V545000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | METRIS | 2019 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2019-09-12 | 2019-07-24 | 2019-07-24 |
Production Dates: 2019-01-16 - 2019-03-29
Manufacturers Involved: Daimler Vans USA, LLC
Manufacturer Campaign Number: VS2BAFV
Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Potential Number Of Units Affected: 2
Report Initiator: MFR MFR Report
Daimler Vans USA, LLC "DVUSA" is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.
The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
