MERCEDES BENZ METRIS 2019: STEERING
NHTSA Campaign ID Number: 19V489000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | METRIS | 2019 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2019-07-02 | 2019-06-25 | 2019-06-25 |
Production Dates: 2018-07-11 - 2018-07-11
Manufacturers Involved: Daimler Vans USA, LLC
Manufacturer Campaign Number: VS2LENKEPS
Component: STEERING
Potential Number Of Units Affected: 2
Report Initiator: MFR MFR Report
Daimler Vans USA, LLC "DVUSA" is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
An unexpected loss of power steering assist can increase the risk of crash.
DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
