MERCEDES BENZ METRIS 2017: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

General Information

NHTSA Campaign ID Number: 19V715000

Make Model Year
MERCEDES BENZ METRIS 2017
Date Owners Notified Date Received by ODI Date Added to Database
2020-03-09 2019-10-08 2019-10-09

Production Dates: 2015-02-05 - 2019-09-11

Manufacturers Involved: Daimler Vans USA, LLC

Manufacturer Campaign Number: VS2SITZAB

Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Potential Number Of Units Affected: 15160

Report Initiator: MFR MFR Report

Summary

Daimler Vans USA, LLC "DVUSA" is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.

Consequence

If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

Remedy

DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.