MERCEDES BENZ METRIS 2017: STEERING:ELECTRIC POWER ASSIST SYSTEM
NHTSA Campaign ID Number: 19V290000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | METRIS | 2017 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2019-11-15 | 2019-04-10 | 2019-04-10 |
Production Dates: 2015-02-02 - 2016-08-31
Manufacturers Involved: Daimler Vans USA, LLC
Manufacturer Campaign Number: VS2SCHRALU
Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Potential Number Of Units Affected: 9471
Report Initiator: MFR MFR Report
Daimler Vans USA, LLC "DVUSA" is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
