MERCEDES BENZ METRIS 2017: POWER TRAIN:DRIVELINE:DRIVESHAFT
NHTSA Campaign ID Number: 18V497000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | METRIS | 2017 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2018-09-28 | 2018-07-29 | 2018-08-02 |
Production Dates: 2017-11-15 - 2018-01-09
Manufacturers Involved: Daimler Vans USA, LLC
Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
Potential Number Of Units Affected: 6
Report Initiator: MFR MFR Report
Daimler Vans USA, LLC "DVUSA" is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
