MERCEDES BENZ METRIS 2017: POWER TRAIN:AUTOMATIC TRANSMISSION
NHTSA Campaign ID Number: 18V335000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | METRIS | 2017 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2018-07-11 | 2018-05-22 | 2018-05-24 |
Production Dates: 2015-03-31 - 2017-05-11
Manufacturers Involved: Daimler Vans USA, LLC
Component: POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Number Of Units Affected: 7433
Report Initiator: MFR MFR Report
Daimler Vans USA, LLC "DVUSA" is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
