MERCEDES BENZ METRIS 2016: LANE DEPARTURE: BLIND SPOT DETECTION

General Information

NHTSA Campaign ID Number: 17V148000

Make Model Year
MERCEDES BENZ METRIS 2016
Date Owners Notified Date Received by ODI Date Added to Database
2017-05-26 2017-03-07 2017-03-08

Production Dates: 2016-02-27 - 2017-01-02

Manufacturers Involved: Daimler Vans USA, LLC

Component: LANE DEPARTURE: BLIND SPOT DETECTION

Potential Number Of Units Affected: 72

Report Initiator: MFR MFR Report

Summary

Daimler Vans USA LLC "DVUSA" is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring "BSM" feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work on the vehicle.

Consequence

If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.

Remedy

DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.