MERCEDES BENZ METRIS 2015: STEERING:ELECTRIC POWER ASSIST SYSTEM
NHTSA Campaign ID Number: 17V595000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | METRIS | 2015 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2017-12-21 | 2017-09-22 | 2017-09-26 |
Production Dates: 2015-02-11 - 2017-05-31
Manufacturers Involved: Daimler Vans USA, LLC
Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Potential Number Of Units Affected: 3
Report Initiator: MFR MFR Report
Daimler Vans USA, LLC "DVUSA" is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
