MERCEDES BENZ M CLASS 2002: TIRES:SIDEWALL

General Information

NHTSA Campaign ID Number: 02V058000

Make Model Year
MERCEDES BENZ M CLASS 2002
Date Owners Notified Date Received by ODI Date Added to Database
2002-02-27 2002-02-13 2002-02-27

Production Dates: 2001-12-01 - 2002-01-31

Manufacturers Involved: Mercedes-Benz USA, LLC

Component: TIRES:SIDEWALL

Potential Number Of Units Affected: 172

Report Initiator: MFR MFR Report

Summary

CERTAIN PASSENGER VEHICLES EQUIPPED WITH DUNLOP SP5000 TIRES. SOME OF THESE TIRES HAVE A SEPARATION AROUND THE ENTIRE CIRCUMFERENCE IN THE AREA OF THE SIDE WALL AND TREAD.

Consequence

THIS COULD RESULT IN PREMATURE TIRE WEAR.

Remedy

DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE DUNLOP TIRES WHICH EXHIBIT THIS DEFECT WHEN VISUALLY INSPECTED. ONLY DUNLOP TIRES IN WEEK 4901 WITH TIRE CODES 4909 OR 4917 ARE INVOLVED AND WILL BE REPLACED. OWNER NOTIFICATION BY TELEPHONE BEGAN FEBUARY 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.