MERCEDES BENZ GLS580 2021: VISIBILITY:GLASS, SIDE/REAR

General Information

NHTSA Campaign ID Number: 21V832000

Make Model Year
MERCEDES BENZ GLS580 2021
Date Owners Notified Date Received by ODI Date Added to Database
2021-12-08 2021-10-22 2021-10-25

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2021110007

Component: VISIBILITY:GLASS, SIDE/REAR

Potential Number Of Units Affected: 23

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC. "MBUSA" is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.

Consequence

Detached rear glass can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.