MERCEDES BENZ GLS580 2020: VISIBILITY:SUN/MOON ROOF ASSEMBLY
NHTSA Campaign ID Number: 23V733000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | GLS580 | 2020 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2023-12-15 | 2023-11-01 | 2023-11-01 |
Manufacturers Involved: Mercedes-Benz USA, LLC
Manufacturer Campaign Number: 2023110007
Component: VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Number Of Units Affected: 8
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 118
Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
A sunroof that closes unexpectedly can increase the risk of injury.
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
