MERCEDES BENZ GLS580 2020: EQUIPMENT:APPLIANCE:AIR CONDITIONER

General Information

NHTSA Campaign ID Number: 21V288000

Make Model Year
MERCEDES BENZ GLS580 2020
Date Owners Notified Date Received by ODI Date Added to Database
2021-06-04 2021-04-23 2021-04-23

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2021040024

Component: EQUIPMENT:APPLIANCE:AIR CONDITIONER

Potential Number Of Units Affected: 6331

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Consequence

Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call "eCall" feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Remedy

Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.