MERCEDES BENZ GLS450 2020: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
NHTSA Campaign ID Number: 24V118000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | GLS450 | 2020 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2024-03-29 | 2024-02-16 | 2024-02-20 |
Manufacturers Involved: Mercedes-Benz USA, LLC
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Potential Number Of Units Affected: 105071
Report Initiator: MFR MFR Report
Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
An engine stall increases the risk of a crash.
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
