MERCEDES BENZ GLS450 2020: ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE

General Information

NHTSA Campaign ID Number: 21V071000

Make Model Year
MERCEDES BENZ GLS450 2020
Date Owners Notified Date Received by ODI Date Added to Database
2021-03-31 2021-02-12 2021-02-16

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2021030004

Component: ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE

Potential Number Of Units Affected: 41838

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 126

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program "ESP" software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard "FMVSS" number 126, "Electronic Stability Control Systems."

Consequence

If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.