MERCEDES BENZ GLS450 2020: SUSPENSION:REAR:SHOCK ABSORBER
NHTSA Campaign ID Number: 20V329000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | GLS450 | 2020 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2020-10-20 | 2020-06-05 | 2020-06-08 |
Manufacturers Involved: Mercedes-Benz USA, LLC
Manufacturer Campaign Number: 2020090001
Component: SUSPENSION:REAR:SHOCK ABSORBER
Potential Number Of Units Affected: 38
Report Initiator: MFR MFR Report
Mercedes-Benz USA, LLC. "MBUSA" is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.
Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.
MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
