MERCEDES BENZ GLK350 2014: STEERING

General Information

NHTSA Campaign ID Number: 17V252000

Make Model Year
MERCEDES BENZ GLK350 2014
Date Owners Notified Date Received by ODI Date Added to Database
2017-05-19 2017-04-12 2017-04-14

Production Dates: 2013-01-01 - 2014-12-31

Manufacturers Involved: Mercedes-Benz USA, LLC

Component: STEERING

Potential Number Of Units Affected: 168

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA LLC. "MBUSA" is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.

Consequence

A loss of steering can increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.