MERCEDES BENZ GLE580 2020: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

General Information

NHTSA Campaign ID Number: 23V177000

Make Model Year
MERCEDES BENZ GLE580 2020
Date Owners Notified Date Received by ODI Date Added to Database
2023-04-28 2023-03-17 2023-03-20

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2023030014 & 15

Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Potential Number Of Units Affected: 61450

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Consequence

Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call "eCall" feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Remedy

Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.