MERCEDES BENZ GLE450 2020: SUSPENSION:REAR:SHOCK ABSORBER

General Information

NHTSA Campaign ID Number: 20V329000

Make Model Year
MERCEDES BENZ GLE450 2020
Date Owners Notified Date Received by ODI Date Added to Database
2020-10-20 2020-06-05 2020-06-08

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2020090001

Component: SUSPENSION:REAR:SHOCK ABSORBER

Potential Number Of Units Affected: 38

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC. "MBUSA" is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.

Consequence

Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.