MERCEDES BENZ GLE450 2020: SEATS:MID/REAR ASSEMBLY
NHTSA Campaign ID Number: 19V867000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | GLE450 | 2020 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2020-02-11 | 2019-12-06 | 2019-12-09 |
Production Dates: 2018-07-13 - 2018-11-05
Manufacturers Involved: Mercedes-Benz USA, LLC
Component: SEATS:MID/REAR ASSEMBLY
Potential Number Of Units Affected: 1
Report Initiator: MFR MFR Report
Mercedes-Benz USA, LLC. "MBUSA" is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.
The headrest may not properly protect the occupant in the event of a crash, increasing their risk of injury.
MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
