MERCEDES BENZ GLE450 2020: EQUIPMENT:APPLIANCE:AIR CONDITIONER

General Information

NHTSA Campaign ID Number: 19V587000

Make Model Year
MERCEDES BENZ GLE450 2020
Date Owners Notified Date Received by ODI Date Added to Database
2019-09-06 2019-08-12 2019-08-12

Production Dates: 2018-09-05 - 2019-08-02

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2019080005

Component: EQUIPMENT:APPLIANCE:AIR CONDITIONER

Potential Number Of Units Affected: 18392

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC. "MBUSA" is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.

Consequence

If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call "eCall" feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.

Remedy

MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.