MERCEDES BENZ GLE450 2016: ELECTRICAL SYSTEM:SOFTWARE

General Information

NHTSA Campaign ID Number: 16V440000

Make Model Year
MERCEDES BENZ GLE450 2016
Date Owners Notified Date Received by ODI Date Added to Database
2016-07-18 2016-06-15 2016-06-15

Production Dates: 2014-12-10 - 2016-06-06

Manufacturers Involved: Mercedes-Benz USA, LLC

Component: ELECTRICAL SYSTEM:SOFTWARE

Potential Number Of Units Affected: 5826

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC. "MBUSA" is recalling certain model year 2016 GLE450 AMG 4Matic Coupe vehicles manufactured December 10, 2014, to June 6, 2016. An error within the engine control unit "ECU" software may allow the engine to shut-down while the vehicle is braking, possibly confusing the driver into thinking the shut-down was planned due to the ECO start/stop function.

Consequence

If the engine shuts down unintentionally, there may be an increased risk of a crash.

Remedy

MBUSA will notify owners, and dealers will update the ECU software, free of charge. The recall began August 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.