MERCEDES BENZ GLE450 E 2024: ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE

General Information

NHTSA Campaign ID Number: 23V807000

Make Model Year
MERCEDES BENZ GLE450 E 2024
Date Owners Notified Date Received by ODI Date Added to Database
2024-02-29 2023-12-01 2023-12-04

Manufacturers Involved: Mercedes-Benz USA, LLC

Component: ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE

Potential Number Of Units Affected: 2797

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2024 GLE 450e Plug-in Hybrid "PHEV" vehicles. Due to a software error in the electronic stability program "ESP", the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.

Consequence

Extended stopping distance can increase the risk of a crash.

Remedy

Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.