MERCEDES BENZ GLE350 2020: POWER TRAIN:DRIVELINE:DRIVESHAFT

General Information

NHTSA Campaign ID Number: 20V627000

Make Model Year
MERCEDES BENZ GLE350 2020
Date Owners Notified Date Received by ODI Date Added to Database
2020-12-08 2020-10-09 2020-10-13

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2020100020

Component: POWER TRAIN:DRIVELINE:DRIVESHAFT

Potential Number Of Units Affected: 2

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA LLC. "MBUSA" is recalling certain 2020 GLE 350 vehicles. The connection of the locking ring between the front and rear part of the drive shaft might not have been installed correctly, possibly resulting in a loss of power transfer between the transfer case and the rear axle differential.

Consequence

If the transfer case disconnects from the rear axle differential the vehicle could stall, increasing the risk of a crash.

Remedy

The affected vehicles are still in dealer inventory, therefore no owners will be notified. Dealers will replace the drive shaft, free of charge. Both vehicles were repaired in December 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100020.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.